lashes, etc. beauty bar

*** IMPORTANT NOTICE: BY BOOKING AN APPOINTMENT, YOU ACKNOWLEDGE AND ACCEPT THE TERMS AND CONDITIONS OUTLINED IN THIS CANCELLATION POLICY. PLEASE REVIEW THEM PRIOR TO BOOKING!!!!! *** Dear Valued Client, At Lashes ETC. Beauty Bar, I strive to provide the best service to each and every one of my clients. To maintain the quality and fairness of my services, I have established the following cancellation policy. Your commitment to these policies is greatly appreciated and will ensure a seamless and enjoyable experience. Booking Fee/Deposit (NEW CLIENTS ONLY): For all new clients, a non-refundable booking fee/deposit is required to secure your appointment. This booking fee/deposit ensures your time slot is reserved and confirms your commitment to the service. The booking fee/deposit amount will be credited toward your total service cost on the day of your appointment. Pending Reservation (NEW CLIENTS ONLY): Your appointment request will be approved once you have filled out the necessary forms located in the “Required Documents” section of your pending email. Please complete this step promptly to secure your preferred time slot. Appointment Confirmation: Your appointment time is exclusively reserved for you. A booking confirmation will be sent to your preferred contact method (email or SMS). Please carefully review this confirmation to ensure the accuracy of the date and time. Cancellation and Rescheduling: I understand that unforeseen circumstances may arise. To cancel or reschedule your appointment, I kindly request a minimum of 48 hours' notice. This advance notice allows me to accommodate other clients eagerly waiting for an appointment. To make changes to your appointment, please click “MANAGE MY APPOINTMENT” link from your booking confirmation and appointment reminder text messages/emails. Failure to provide sufficient notice will result in a late cancellation fee. —— THE FOLLOWING POLICIES ARE STRICTLY ENFORCED WITH NO EXCEPTIONS: * Late Cancellations/Reschedules: Any cancellation or rescheduling made with less than 48 hours' notice before the scheduled appointment time will incur a late cancellation fee equal to 50% of the cost of your service. This fee ensures the fair allocation of appointment slots and helps me maintain an efficiently organized schedule that benefits all clients. * Late Arrival Policy: I value your time and the time of my other valued clients. If you arrive more than 15 minutes late to your service, I will not be able to accommodate you. In this case, the same cancellation fee mentioned above will also apply. Because I service multiple clients a day back-to-back, I require the full amount of time for each appointment. Please use this link: https://lashesetc.glossgenius.com/services to book the next available time slot that is convenient for you so that you can receive the full service. * No-Shows: An appointment is considered a "no-show" when a client misses an appointment without calling or canceling in advance. In the event of a no-show, a fee equal to 100% of the missed service cost will be charged. This policy is strictly enforced without exceptions to ensure fairness to all clients. * Card on File: To secure your appointment and enforce the cancellation policy, I require a valid credit card on file. The card will only be charged in accordance with the cancellation, late arrival, or no-show policies. —— I appreciate your understanding and respect for my booking policies. Your punctuality and adherence to these guidelines help ensure a high-quality experience for all clients. THANK YOU FOR CHOOSING MY SERVICES & I LOOK FORWARD TO SEEING YOU! 💞 With the warmest regards, Nhi K.